Sales Coordinator

1 month ago


London, Greater London, United Kingdom AccorHotel Full time
Job Title: Sales Coordinator

We are seeking a highly motivated and organized Sales Coordinator to join our team at AccorHotel. As a Sales Coordinator, you will play a key role in supporting our Sales team in achieving their targets and delivering exceptional customer service.

Key Responsibilities:
  • Assist the Senior Sales Manager in maintaining and developing existing accounts, growing revenue, and tracking production.
  • Support the Sales team in responding to group requests, preparing contracts and related documentation, and recording all objectives and planned activities for managed accounts.
  • Enter all group/reservations inquiries into the systems in a timely manner and assist the Senior Sales Manager with enquiries for group bookings.
  • Handle any department issues related to groups, including follow-up on prepayment, routing, vouchers, and preparation of group information sheets.
  • Assist with in-house marketing activities, fam-trips, client hospitality evenings, presentations, show rounds, and promotional activities.
  • Provide excellent customer service and resolve guest problems and complaints in a professional and timely manner.
Requirements:
  • Relevant Diploma or Bachelor's degree (preferred)
  • Previous sales experience working in the hospitality industry
  • Proven track record of sales success
  • Excellent communication, negotiation, and organization skills
  • Good time management and customer service skills
What We Offer:
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  • Training & Development
  • Additional holidays with service
  • Recommend a friend scheme
  • Employee Advisory Service

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We are committed to protecting your personal data and ensuring that it is processed in accordance with all relevant legislation.



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