Front of House Team Member

2 months ago

Stourbridge, Dudley, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Stourbridge Town Centre. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Prepare and serve food and beverages to guests, using our menu and beverage options.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, supporting colleagues and promoting a safe and respectful work environment.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for career development and progression within our business.
  • A comprehensive training program to support your growth and success.
  • A Whitbread Benefits card, offering discounts and rewards.
  • A pension and saving schemes.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2.

About Us:

We are Whitbread, a leading hospitality business with a passion for delivering exceptional customer experiences. We believe in creating a workplace that is inclusive, diverse, and supportive, where everyone has the opportunity to grow and succeed.

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