Front of House Team Member

2 weeks ago

Stourbridge, Dudley, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to join our team at Premier Inn in Stourbridge Town Centre. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Prepare and serve food and beverages, maintaining a clean and safe environment.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A guaranteed 16 hours per week, spread over 4 days.
  • A fixed-term contract until 28/11/2024.
  • Opportunities for career development and progression within Whitbread.
  • A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on food and merchandise.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating a positive impact on our communities. We're proud to be an inclusive and diverse employer, welcoming applications from all backgrounds and perspectives.

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