Luxury Sales Ambassador
4 weeks ago
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach.
All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
About this RoleThis position plays a critical role in achieving store sales goals and delivering exceptional customer service. You will be responsible for utilizing Coach selling skills and Service training to meet personal sales and productivity targets.
As a representative of Coach, you will act as an ambassador of the brand, ensuring customers' needs are consistently exceeded. Your primary focus will be on modeling sales behaviors taught in company sales training programs and maintaining high energy on the sales floor.
Key Responsibilities- Understand how individual productivity impacts the store;
- Become a brand ambassador;
- Model sales behaviors taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers' needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Estimated Salary: $50,000 - $70,000 per year, depending on experience and qualifications.
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