Domiciliary Care Consultant

3 days ago


Swindon, Swindon, United Kingdom OutsideClinic Full time

We are OutsideClinic, a specialist provider of eye and hearing healthcare services at home. Our goal is to deliver a prompt and efficient service to our customers while growing our business.

As a Domiciliary Care Consultant, you will engage with and support the achievement of targets designed to deliver a high-quality service to our customers. Key responsibilities include:

  1. Dealing effectively with inbound calls and messages from our clinical field-based colleagues, helping to efficiently resolve issues.
  2. Contributing to our customers' experience by highlighting opportunities for continuous improvement.
  3. Able to recognize and deliver consistently excellent customer service.

You should have a background in a customer service role and be flexible to change and adapt to the needs of our customers. A strong understanding of IT applications is also essential.

Estimated salary: £11.44 per hour



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