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Account Manager

2 months ago

Sutton Coldfield, Birmingham, United Kingdom Hawk 3 Talent Solutions Full time
Account Manager Job Description

We are seeking a highly organized and customer-focused Account Manager to join our team at Hawk 3 Talent Solutions. As an Account Manager, you will be responsible for providing exceptional support to our clients and internal teams, ensuring seamless delivery of our services.

Main Responsibilities:
  • Booking and Scheduling: Coordinate and schedule facilities management work and tasks for our field team, ensuring timely completion and high-quality results.
  • Client Liaison: Develop and maintain strong relationships with clients, operatives, and internal stakeholders, providing clear communication and resolving any issues that may arise.
  • Post-Clean Reports and Invoicing: Prepare and submit accurate post-clean reports and invoices, ensuring timely payment and client satisfaction.
  • Administrative Support: Provide administrative support, including filing, data entry, and other tasks as required.
Requirements:
  • Previous Office Experience: A minimum of 1 year of experience in a customer-facing role, preferably in a facilities management or administration capacity.
  • Scheduling Experience: Experience with scheduling software and tools is highly desirable.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients, operatives, and internal teams.
  • Technical Skills: Proficiency in Microsoft Office, particularly Excel, and ability to learn new software and systems quickly.

What We Offer: A competitive salary, opportunities for professional growth and development, and a dynamic work environment.