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Collection Room Attendant

1 month ago

Ilkley, Bradford, United Kingdom Vintage Full time

Delivering Exceptional Guest Experiences

We're passionate about creating a warm and welcoming environment for our guests at Vintage Inn. As a Collection Room Attendant, you'll play a key role in ensuring our guests have an unforgettable stay.

Your Key Responsibilities:

  • Provide a genuine welcome or farewell to our guests, ensuring they feel valued and appreciated.
  • Engage with guests to understand their needs and preferences, tailoring your service to exceed their expectations.
  • Clean and present our bedrooms, bathrooms, and public areas to the highest standards, maintaining the Vintage Inn brand's reputation for excellence.
  • Ensure the highest standards of cleanliness and safety by following set procedures at all times.

What We Look For:

  • A passion for delivering exceptional customer service.
  • The ability to work calmly under pressure, maintaining a positive attitude in fast-paced environments.
  • A keen eye for detail, ensuring every aspect of our guest's experience is perfect.
  • Whatever your level of experience, we'll provide you with the training and support you need to succeed.

What's in It for You?

  • Flexible shifts to fit around your lifestyle.
  • A 33% discount across all our brands, so you can enjoy dining out with friends and family.
  • Wagestream, a financial toolkit to help you manage your finances and access your earned pay when you need it.
  • A fun, supportive team environment with opportunities for socializing and professional growth.

We offer a range of benefits, including a pension, 28 days paid holiday, high-street shopping discounts, and free shares. Our employee helpline is also available to support you with any challenges you may face.