Pensions Recovery Specialist
2 weeks ago
East Riding of Yorkshire Council is seeking a skilled individual to join its team as a Pensions Recovery Specialist. This role offers a fantastic opportunity for someone who wants to make a difference in the lives of council tenants and residents.
The ideal candidate will be responsible for processing high volumes of work with speed and accuracy, working under pressure to achieve targets, and responding to queries from customers both internally and externally by phone and email.
We are looking for someone who has excellent organisational and IT skills, can work well as part of a team, and possesses great communication skills. Knowledge of dealing with vulnerable customers in a sensitive manner is essential for this role.
The successful candidate will have the opportunity to grow their career with our council, which offers many remote working opportunities. We strive to provide flexibility wherever possible for our employees.
This post is subject to an enhanced DBS clearance check.
About the RoleThis role provides a unique chance to work on debt recovery, making affordable repayment arrangements, dealing with correspondence, and data input. You'll be part of a fast-growing team that deals with recovery of council rents, sundry debts, housing benefit overpayments, and council tax.
Key Responsibilities- Process invoices and collect monies due for council services
- Making affordable repayment arrangements with customers
- Deal with customer correspondence and data input
You must be able to work accurately and efficiently, managing your time effectively to meet deadlines. Strong communication and interpersonal skills are required to interact with customers and colleagues.
BenefitsThe East Riding of Yorkshire Council offers a competitive salary and benefits package, including access to our pension scheme, flexible working hours, and opportunities for professional development.
The estimated salary for this role is £25,500 - £31,383 per annum.
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