Care Management Specialist
4 weeks ago
Autumn Search Ltd is seeking a highly skilled Care Management Specialist to join their team in Guildford, Surrey.
The successful candidate will be responsible for providing exceptional care and continuity of care to clients, working closely with the Registered Manager/Operations Manager to achieve the highest standards.
The role involves taking enquiries from prospective clients, conducting assessments, and planning and managing care needs in collaboration with social workers, family, and other professionals.
The ideal candidate will have experience in care management and administration, with excellent communication and interpersonal skills.
The company offers a competitive salary, generous bonus, and a range of benefits including free parking, workplace pension, and social events.
The Care Management Specialist will be responsible for:
- Reporting to and working closely with the Registered Manager/Operations Manager
- Providing the highest standards of care and continuity of care to clients
- Taking enquiries from prospective clients and conducting assessments
- Liaising with social workers, family, and other professionals to plan and manage care needs
- Conducting assessments and reviews with clients and producing client care plans
- Ensuring the provision of healthcare arrangements
- Using care planning software to generate staff rotas, payroll, and invoices
- Supporting the Care Manager with recruitment, induction, and supervision of new staff
- Managing staff performance and conduct for all subordinates to achieve the highest standards
- Liaising with and cooperating with Care Quality Commission inspectors and inspections
- Managing the company's audit and quality assurance cycle
- Practicing maximum integrity in all dealings with clients' personal and financial affairs
- Providing on-call support to clients and carers during evenings and weekends
- Providing cover during holidays, sickness, or any other absence of the Registered Manager/Operations Manager
- FOLLOWING LOCAL SAFEGUARDING GUIDANCE AND REPORTING MECHANISMS TO ENSURE THE SAFETY OF CLIENTS, STAFF, AND OTHERS
- Promoting a positive personal/professional profile within the local community, ensuring the good reputation of the company at all times
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