Call Centre Specialist
13 hours ago
We are seeking a highly skilled and motivated individual to fill the role of Customer Service Advisor within the Universal Business Team in Kirkcaldy.
About the JobThis role involves handling customer inquiries, responding to queries, and managing online sales. The ideal candidate will be proactive, able to work well under pressure, and have excellent organisational skills.
Responsibilities:- Customer Enquiry Handling: Respond to customer queries via phone, email, or chat, providing accurate and timely information.
- Sales and Order Processing: Manage online sales, process orders efficiently, and ensure seamless customer experience.
- Excellent Communication Skills: Strong verbal and written communication skills, able to effectively engage with customers.
- Organisational Skills: Ability to multitask, prioritise tasks, and maintain accuracy in a fast-paced environment.
- Problem-Solving Skills: Proactive attitude, able to identify opportunities, and resolve issues efficiently.
- Adaptability: Flexibility to adapt to changing circumstances, working well under pressure.
- Competitive Salary: £28,000 - £33,000 per annum, dependent on experience.
- Holiday Allowance: 30 days annually, including bank holidays.
- Private Medical Care & Life Insurance: Comprehensive health and life insurance for employees.
- Work Perks: Free fruit, drinks, and free onsite parking for a hassle-free commute.
- Performance Bonuses: Opportunities to earn bonuses tied to influenced sales performance.
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Adult Support Specialist
5 days ago
Kirkcaldy, Fife, United Kingdom Sense Scotland Full timeSense Scotland, a specialist support service, seeks an Adult Support Specialist to work with adults who have complex needs. This full-time position requires a manual UK driving license.The successful candidate will provide person-centred support to individuals with learning disabilities, autism, and other challenges. Our team at Touchbase Fife focuses on...
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Adult Support Specialist
5 days ago
Kirkcaldy, Fife, United Kingdom Sense Scotland Full timeJob Description:We are looking for an Adult Support Specialist to join our team at Touchbase Fife. The successful candidate will have experience working with adults with additional support needs and be able to deliver person-centred support.The role involves helping individuals increase independence, communication skills, and learning new skills through...
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Business Development Specialist
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Autism Support Specialist
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Account Growth Specialist
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Care and Support Specialist
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Customer Service Specialist
14 hours ago
Kirkcaldy, Fife, United Kingdom Universal Business Team Full timeJob OverviewWe are seeking a skilled and motivated Customer Service Advisor to join our team in the dynamic environment of our Kirkcaldy office.This role will involve handling incoming calls, responding to customer inquiries, and managing online sales with precision and efficiency.
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Client Services Manager UK
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Complex Needs Support Worker
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Care Support Worker
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Internal Sales Consultant
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Electrical Specialist
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Autism Support Specialist
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