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Assistant Manager

2 months ago


Shrewsbury, Shropshire, United Kingdom The Mytton and Mermaid Full time

About The Mytton and Mermaid

We are a vibrant and bustling pub, part of a family of 79 pubs and still growing. We pride ourselves on being a company with heart, where individuality, personality, and diversity are encouraged. Our commitment to reducing our carbon footprint, working sustainably, and supporting our local communities is at the forefront of everything we do.

About the Role

We are seeking an experienced and skilled Assistant Manager to join our management team. As Assistant Manager, you will be at the heart of our operations, helping to ensure the smooth running of our busy pub. Your key responsibilities will include:

  • Customer Service
    • Welcoming and looking after customers, providing exceptional service and ensuring their needs are met.
  • Team Management
    • Helping to train and lead our lovely bar/waiting team, ensuring they have the skills and knowledge to deliver outstanding service.
  • Service Management
    • Managing busy services, including food and beverage operations, to ensure seamless delivery and high standards.
  • Event Management
    • Running special events, including deciding on beers, gins, and wines to serve, and creating engaging experiences for our customers.

What We Offer

We offer a competitive salary, paid overtime, and great cash tips. You will also receive:

  • Free Meals
    • Free meals on shift, choose from the menu.
  • Discounts
    • 30% discount for you, your friends, and family across B&P and our group, including Wagamama.
  • Pension and Life Assurance
    • It's never too early to start saving for the future with a NEST pension.
  • Wellbeing Support
    • Free 24-hour confidential legal and information helpline for you and your family.
    • Bespoke wellbeing support offering free counselling for all crew.
    • Access to health checks and virtual GP appointments.
  • Development Opportunities
    • Superb internal and external development programmes to support your progress.
    • Earn while you learn - we partner with national training provider HIT to support our work-based level 3 and 4 apprentices.

About You

We are looking for someone with experience as an assistant manager or assistant restaurant manager within a gastro pub, restaurant, bar, hotel, or elsewhere in the hospitality sector. If you have a passion for delivering exceptional service, leading a team, and driving business growth, we want to hear from you.