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Site Operations Manager
1 month ago
Deliveroo is a leading food technology company on a mission to revolutionise the way people access and enjoy their favourite foods. With a strong presence in South East London, we are committed to delivering exceptional customer experiences through our innovative platforms.
Job OverviewWe are seeking an experienced Site Operations Manager to join our team in South East London. As a key member of our operations team, you will be responsible for driving site performance, optimising productivity, and ensuring seamless delivery experiences for our customers.
Key Responsibilities- Lead by Example: Demonstrate operational excellence, prioritise tasks, and motivate your team to achieve ambitious targets.
- Team Development: Train, develop, and empower your direct reports to succeed in their roles.
- Site Management: Supervise inventory management, stock rotation, and waste minimisation to maintain high standards.
- Compliance and Safety: Ensure adherence to company procedures, health and safety regulations, and Due Diligence measures.
- Customer Focus: Monitor customer feedback, identify opportunities for improvement, and implement changes to enhance the customer experience.
- Commercial Acumen: Possess a good understanding of KPI performance and commercial principles.
- Leadership Experience: Previous experience in leading a team, with a track record of influencing KPI performance.
- Tech Savviness: Comfortable working with numbers and data analysis tools, such as Looker.
- Candidate Requirements: Right to work in the UK, willingness to work weekends, and a 'can-do' attitude.
We value diversity and inclusivity at Deliveroo. If you are a motivated individual with a passion for retail operations, grocery delivery, and customer satisfaction, we encourage you to apply. Please note that this role involves weekend working.
SalaryThe estimated salary for this role is £35,000 - £40,000 per annum, depending on experience.