Financial Solutions Expert

1 week ago


Paisley, Renfrewshire, United Kingdom Resolvecall Limited Full time
About Resolvecall Limited

We are a leading provider of financial solutions, dedicated to supporting individuals in challenging situations. Our mission is to deliver exceptional customer service while maintaining a collaborative and energetic work environment.

As a Service Delivery Specialist at Resolvecall Limited, you will be part of a dynamic team that fosters professional growth and development. You will have the opportunity to work in a fast-paced call centre environment, delivering outstanding customer service while adapting quickly to new situations.

Requirements
  • Customer service experience: Preferably within a collections environment, but not essential. We welcome candidates from all backgrounds.
  • Excellent communication skills: Ability to show empathy, understanding, and build rapport with customers.
  • Technical skills: Ability to learn our in-house system quickly, with comprehensive training provided.
What We Offer
  • Competitive salary: £22,526.89 per year, with a bonus structure offering up to £1,000 upon completion of probation and six months' service.
  • Benefits package: Enjoy a comprehensive company benefits package, including company pension, private healthcare, 28 days holiday, and platinum access to an employee discount platform.
  • Flexible working hours: Opportunities to work either a 4-day or 5-day week, with one Saturday in three.


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