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Duty Manager

2 months ago

Chislehurst, Greater London, United Kingdom Nuffield Health Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Nuffield Health Chislehurst FWC. As a key member of our team, you will be responsible for ensuring the smooth operation of our club, providing exceptional customer service, and leading our colleagues to deliver high-quality experiences for our members.

Key Responsibilities
  • Oversee the day-to-day running of the club, ensuring a safe and welcoming environment for members
  • Develop and maintain strong relationships with members, identifying opportunities to enhance their experience and increase engagement
  • Lead and motivate our team to deliver exceptional customer service and achieve sales targets
  • Conduct tours and presentations to prospective new members, showcasing the benefits of our club and services
  • Ensure compliance with health and safety regulations and resolve any issues promptly
What We Offer

As a Duty Manager at Nuffield Health, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits to support your personal and professional growth. These include:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Access to our state-of-the-art facilities and equipment
  • A supportive and collaborative team environment
Requirements

To be successful in this role, you will need:

  • Proven experience in a customer-facing role, with a strong track record of delivering excellent customer service
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team
  • Ability to work independently and as part of a team, with a flexible and adaptable approach
  • Knowledge of health and safety regulations and procedures
How to Apply

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service and leading a team, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you