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Employment Advisor

2 months ago

London, Greater London, United Kingdom Adecco UK Limited Full time
Employment Advisor

At Adecco UK Limited, we are seeking a highly motivated and experienced Employment Advisor to join our team. As an Employment Advisor, you will play a vital role in supporting unemployed individuals in progressing towards employment.

Key Responsibilities:
  • Manage a caseload of participants requiring additional support before entering employment.
  • Maintain accurate participant records in accordance with contract and funding requirements.
  • Maintain regular contact and record interactions with participants throughout the programme.
  • Provide advice, support, and monitor participant engagement and progress based on agreed action plans.
  • Offer feedback to referrers regarding participant engagement and any new needs identified.
  • Use triage assessments and skill analysis to prioritise participant needs.
  • Refer participants to internal and external support services in line with their tailored action plans.
  • Participate in case conferencing and learning activities to improve service delivery.
  • Stay updated on local labour market trends, training opportunities, and relevant support agencies.
Requirements:
  • GCSE level education or equivalent through training/experience.
  • Experience working with customers and establishing productive working relationships.
  • Experience delivering to targets, quality standards, and compliance measures.
  • Experience in employment, wellbeing, benefits, or housing advice.
  • Experience in supporting, motivating, and engaging others.
  • Experience in achieving individual and team performance targets.
  • Familiarity with the Lamplight system is desirable but not essential.
  • Experience facilitating interview skills and CV writing workshops, in-person or virtually.
Skills and Abilities:
  • Excellent verbal and written communication skills, including clear and detailed report writing.
  • Strong presentation skills.
  • Attention to detail and strong data entry skills.
  • Skilled in creating CVs, cover letters, and preparing participants for interviews.
  • Proficiency in MS Office software, including Excel, Word, PowerPoint, and Microsoft Teams.
  • Organised, disciplined, and proficient in managing calendars and tasks.
  • Eager to learn and continuously improve.
  • Solutions-focused and able to work under pressure.
  • Flexibility to meet the demands of the role and achieve desired results.
  • Ability to manage, support, and review a caseload to achieve targets.
  • Problem-solving skills and ability to respond effectively to various situations.
  • Collaborative team player who can also work independently.
  • Passionate, well-organised, empathetic, and good with people.
  • Open-minded, solution-oriented, and respectful of others.

Adecco is a disability-confident employer and is committed to building a supportive environment for all candidates. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.