Housekeeping Supervisor
3 days ago
Location: The Oren, Hampstead Heath
Salary: £26,000
Job Type: Full Time, Permanent role. 5 days per week - 9 hour per day with an hours breaks
Elysian Residences is a UK business, specialising in the development and operation of luxury retirement communities.
At Elysian, we offer a premium service and care provision that, until recently, could only be found in countries such as the USA, Canada, Australia, and New Zealand.
The Role:The purpose of this role is to service the development, its guests and visitors with day-to-day cleaning duties, maintaining a high state of cleanliness in the internal common areas, as prescribed by the FOH Manager.
Main Duties and Responsibilities:- Lead by example, adopting Elysian Residences policies, procedures and values.
- Constantly strive for continuous improvement.
- Delivering excellent customer service.
- Take personal responsibility for understanding and following the company's Health & Safety policies and practices.
- Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism.
The purpose of the Housekeeping Supervisor is to service the development, its guests and visitors with day-to-day cleaning duties, maintaining a high state of cleanliness in the internal common areas, as prescribed by the supervisor or manager.
Main Duties and Responsibilities:- Communication: Passing on and gathering information confidently and clearly, across all communications channels and able to win support and gain co-operation from others to achieve goals.
- Respect: Ensuring that ethical values are applied consistently to all. This includes taking the time to respect and understand others, interpersonal sensitivity and cultural awareness.
- Unified Approach: Working with others; openly sharing information and helping colleagues to meet business goals and comply with Standard Operating Procedures (SOP's).
- Safety: Actively seeks to maintain a safe work environment for all employees, residents, contractors and members of the public.
- To promote sustainability initiatives as directed by Elysian Residences.
The above is a high-level summary of accountabilities and is not meant to be a comprehensive description of the role.
Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.
Benefits:- Contributory Pension Scheme
- Health Care cash plan
- Death in-service two-time salary
- Meals on Duty
- Access to 100's of discounted daily purchases via Bright Exchange
Employee Assistance Package - EAP.
Candidates with experience of; Housekeeper, Housekeeping Assistant, Home Cleaner, House Cleaner, Housekeeping, Room Cleaner, Room Attendant, Care Housekeeper, Hotel Attendant, Hospitality Attendant, Private Housekeeper, will also be considered for this role
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