Payroll Support Officer

2 months ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time
About the Role

We are seeking a highly organized and efficient Payroll Support Officer to join our team at University Hospitals Coventry and Warwickshire NHS Trust. As a key member of our payroll team, you will be responsible for ensuring the smooth operation of our payroll processes, providing excellent customer service to employees and managers, and maintaining accurate databases and records.

Key Responsibilities
  • Process and manage incoming payroll data, ensuring accuracy and timeliness.
  • Provide exceptional customer service to employees and managers, responding to queries and resolving issues in a professional and courteous manner.
  • Maintain accurate databases and records, including employee information, payroll history, and other relevant data.
  • Assist with the input of data into our payroll system, ensuring accuracy and attention to detail.
  • Monitor and maintain the electronic post box for all payroll amendments and terminations, ensuring timely distribution to relevant personnel.
  • Proactively follow up on outstanding queries and resolve any issues that may arise.
  • Collaborate with the payroll team to ensure the smooth operation of our payroll processes.
Requirements
  • Excellent organizational and time management skills.
  • Strong attention to detail and accuracy in data entry and record-keeping.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of payroll systems and processes.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

As a Payroll Support Officer at University Hospitals Coventry and Warwickshire NHS Trust, you will have the opportunity to work in a dynamic and supportive team environment, with a range of benefits and opportunities for professional development.


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