High Voltage Substation Engineer

2 days ago


London, Greater London, United Kingdom M Group Services Limited TA Magdalene Limited Full time
About the Opportunity
We are seeking a highly skilled NMC Systems Specialist to join our team. This is an exciting opportunity for a motivated individual to take on a challenging role in managing our strategic network and ensuring seamless service handovers.

The successful candidate will play a crucial part in maintaining 99% network availability, managing customer incidents and faults within agreed SLAs, and undertaking or supporting rapid restoration of network fault resolution within SLA. They will also agree deadlines with customers for remote site fault fixes, ensure zero service penalties are incurred, and take overall pro-active responsibility for technical support/issues arising within the environment at Data Centres.

This role requires a self-motivating individual with the ability to develop strong customer relationships as well as function in a team environment. The ideal candidate must be PC literate and competent with Word/Excel/Visio/MS Project, possess recognised technical courses on related technical products and services (CCNA minimum), and have approved best practice qualifications such as ITIL, ISO. Additionally, they should have knowledge of high voltage substation environments (33kv-400kV) and National Grid Services/Network.

We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience, plus benefits including 25 days annual leave plus bank holidays, ~4% matched pension scheme, ~2x salary life assurance, access to our staff discount portal, Health Cash Plan, Cycle to Work scheme, Employee assistance programme, Recruitment referral scheme, and Enhanced Family Leave. As a member of the Disability Confident Scheme, we welcome applications from individuals who consider themselves as having a disability or long-term health condition.

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