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We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team is made up of talented individuals who are dedicated to helping our customers find the perfect products. As a Team Leader, you'll play a key role in driving sales, improving customer satisfaction, and maintaining a positive store environment.
Key Responsibilities:- Lead and motivate a team of sales advisors to achieve sales targets and provide excellent customer service
- Monitor and control store operations, including stock management, visual merchandising, and store maintenance
- Develop and implement strategies to improve customer engagement and loyalty
- Collaborate with the management team to achieve business objectives and drive sales growth
- Ensure compliance with company policies and procedures, including health and safety and retail risk management
- A competitive salary and benefits package
- Opportunities for career development and progression
- A fun and supportive work environment
- Discounts on River Island products and services
- A contributory pension scheme
- 28 days paid holiday, inclusive of Bank Holidays
- Previous experience in a retail management role
- Excellent communication and leadership skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Flexibility to work varied hours, including evenings and weekends
We're committed to creating a diverse and inclusive workplace where everyone feels valued and supported. If you're passionate about delivering exceptional customer experiences and have a strong desire to succeed, we'd love to hear from you.