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2 months ago
Causaly is a pioneering company in the field of Biomedicine, accelerating knowledge acquisition and decision-making for researchers and decision-makers. Founded in 2018, we leverage AI technology to develop the world's largest knowledge platform in Biomedicine, powered by a high-precision Knowledge Graph.
Job DescriptionWe are seeking a highly skilled Senior Revenue Operations Analyst to join our team. As a key member of our revenue operations team, you will play a critical role in optimizing and streamlining our revenue operations process to enhance sales performance, improve data accuracy, and drive informed decisions.
Key Responsibilities- Lead strategic projects aimed at driving revenue growth and operational excellence.
- Assess potential CRM migration from HubSpot to Salesforce.
- Automate processes to ensure efficient and reliable data management, securing end-to-end project delivery from data input to insightful visualizations.
- Provide analytical support and strategic project management for initiatives such as pricing strategies, sales incentives, and market expansion.
- Manage integrations between various data, tools, and platforms to maintain data integrity and accuracy, addressing data discrepancies.
- Oversee the monitoring and analysis of customer satisfaction metrics and feedback, identify strategic opportunities for improvement, and drive initiatives to improve customer experience.
- Enable and drive change management as new tools and systems are launched, ensure systems are effectively supporting revenue operations, and that users are adequately trained.
- Work cross-functionally and build relationships to support all GTM teams.
- Identify bottlenecks in our funnel and manage the pipeline, driving automation initiatives to reduce manual tasks.
- Minimum 3 years of experience in Revenue Operations, Sales Operations, or a related role.
- Experience in using GTM tools like HubSpot, Gong, and Planhat.
- Familiarity with data integration and data governance practices.
- Ability to prioritize projects in a fast-paced, dynamic environment.
- Experience supporting customer-facing roles and highly collaborative and team-oriented.
- Strong creativity, critical thinking, and problem-solving skills, with a passion for 'outside of the box' thinking.
- Excited to work in a hybrid working environment and be present in our central London office at least 3 times a week.
- Competitive compensation package.
- Private medical insurance (underwritten on a medical health disregarded basis).
- Life insurance (4 x salary).
- Individual training/development budget through Learnerbly.
- Individual wellbeing budget through Juno.
- 25 days holiday plus public holidays and 1 day birthday leave per year.
- Hybrid working (home + office).
We are an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and fairly consider qualified candidates without regard to race, ethnic or national origin, gender, gender identity or expression, sexual orientation, disability, neurodiversity, genetics, age, religion or belief, marital/civil partnership status, domestic/family status, veteran status, or any other difference.
