Dining Experience Coordinator

4 weeks ago


Manchester, United Kingdom Aimbridge Full time
Job Summary

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, passionate about connecting great people to exceptional experiences in diverse destinations. We are seeking a talented Food and Beverage Assistant to join our team and contribute to delivering exceptional guest experiences.

About the Job

In this key role, you will be responsible for delivering a positive, first-class dining experience to guests. You will greet guests, take orders, serve food and drinks, handle payments, maintain a clean and organized dining area, restock supplies, and assist with food preparation as needed. Your success in this role will depend on your ability to provide excellent customer service, work collaboratively with other staff members, and maintain attention to detail.

Key Responsibilities
  1. Greet guests and take orders in a timely and efficient manner
  2. Serve food and drinks while maintaining a high level of customer satisfaction
  3. Handle payments and maintain accurate records
  4. Maintain a clean and organized dining area, restocking supplies as needed
  5. Assist with food preparation as needed, supporting the wider business
Requirements

To succeed in this role, you must have:

  • A passion for providing excellent customer service and meeting the highest standards of quality and professionalism
  • Strong communication skills and the ability to engage with guests in a friendly and professional manner
  • The ability to work collaboratively with other staff members to provide seamless service to guests, being agile in your ability to support colleagues across the hotel
  • Attention to detail and the ability to maintain a clean and organized dining area
  • Flexibility to work varying shifts, including nights, weekends, and holidays
Benefits

We offer a comprehensive benefits package, including:

  • Comprehensive training and leadership development opportunities
  • Hotel discounts across our portfolio – staff rates and up to 50% discount on food and beverage and spa services
  • Wagestream – stream up to 40% of your pay as you earn it and set automatic savings to support your financial well-being
  • 24/7 access to our employee assistance program
  • Flexible working arrangements
  • Staff meals on duty
Salary Information

The estimated salary for this role is £20,000 - £25,000 per annum, depending on location and experience.



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