Product Support Specialist
2 weeks ago
About the Role:
We are seeking a highly skilled Product Support Specialist to join our team at ERIKS. As a key member of our team, you will be responsible for providing technical support and expertise to our customers, ensuring they receive the best possible service.
Key Responsibilities:
- Provide technical support and guidance to customers on our products and services
- Collaborate with internal teams to resolve customer queries and issues
- Develop and maintain strong relationships with customers to ensure their needs are met
- Stay up-to-date with industry developments and trends to provide expert advice and guidance
- Contribute to the development of new products and services to meet customer needs
About You:
We are looking for a highly motivated and experienced Product Support Specialist who has a strong understanding of mechanical engineering and industrial services. You will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Requirements:
- Experience in a technical support role, preferably in the mechanical engineering or industrial services sector
- Strong understanding of mechanical engineering principles and practices
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong problem-solving and analytical skills
About ERIKS:
ERIKS is a leading Specialised Industrial Service Provider, offering a wide range of innovative and high-quality mechanical engineering components and logistics services. We are committed to providing our customers with the best possible service, and we are looking for talented individuals to join our team.
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