Commercial Insurance Specialist
7 days ago
We are a dynamic Cheltenham-based General Insurance Broker, dedicated to delivering seamless and dynamic insurance services to commercial and private clients across the UK.
">Our expertise covers a wide range of commercial insurance solutions, as well as lifestyle contracts for high-net-worth individuals. We pride ourselves on understanding our clients' needs and delivering comprehensive, tailored insurance cover at competitive prices.
As members of the Cobra Network, the fastest-growing network of commercial insurance brokers in the UK, we have access to exclusive products and additional buying power. We are also members of BIBA (British Insurance Brokers Association), ensuring we stay up-to-date with industry developments to offer our clients the most relevant advice.
The Opportunity:
We are seeking a motivated Commercial Insurance Account Manager to join our growing team. This role will support the day-to-day management of client accounts, assisting our Account Executives in driving growth while maintaining our high standards of service.
Key Responsibilities:
- Maintain accurate, compliant documentation and databases
- Follow procedures to ensure effective scheme management
- Handle day-to-day queries from clients and insurers
- Manage claims, liaising with all parties to achieve the best outcomes for clients
- Develop knowledge of a full suite of commercial products and employee benefits
- Build strong relationships with insurers
- Presentation of client solutions to market
- Advising clients on their insurance needs, ensuring all recommendations are aligned with their demands
- Provide excellent customer service, taking ultimate responsibility for your clients
- Attend meetings and training sessions as required
About You:
A minimum of two years' insurance experience with a focus on customer service is required. A Cert CII qualification is advantageous. Strong IT skills, including SSP system experience, are a plus. Excellent organisational and time management skills are essential. Strong relationship-building and communication abilities are necessary.
Benefits:
We offer flexible working arrangements, private medical cover, 4x Death in Service cover, 104 weeks permanent health cover, and a 5% pension contribution. Attending our event socials, shooting, sailing, and dining are also available.
Salary: Up to £40,000 per annum, plus up to 10% bonus, and unique share options.
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