Customer Service Manager

1 day ago


Gillingham, Kent, United Kingdom Setsquare Recruitment Full time

Setsquare Recruitment is actively seeking a skilled Customer Service Manager to join our team for a long-term contract based in Gillingham. As a Resident Liaison Officer, you will be responsible for maintaining strong customer relationships and resolving concerns through effective communication and negotiation.

Job Type: Contract

Job Duration: Long term

The successful candidate will have strong customer facing ability, a focus on continuous improvement of customer satisfaction, and the ability to manage expectations while negotiating and resolving customer concerns.

We offer a competitive salary package, including an estimated £25,000 - £35,000 per annum, depending on experience.

  • Key duties:
  • • Strong customer and client facing ability
  • • Working to continuously improve customer satisfaction
  • • Focused on inclusion and managing expectation
  • • Negotiating and resolving customer concerns


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