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Front of House Team Lead

2 months ago

Bicester, Oxfordshire, United Kingdom Wells & Co Full time
Front of House Supervisor Opportunity

We are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Nightingale in Bicester.

About The Nightingale

The Nightingale is a local pub in the heart of the community, known for its friendly atmosphere, live sporting events, live entertainment, and weekly quizzes. Our pub has recently undergone a brand new refurbishment, making it the perfect place to join a supportive team.

What We Offer
  • Competitive hourly salary and bonus
  • 28 days holiday
  • Company Pension scheme
  • Retail and Beer discounts
  • Refer a friend Bonus
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team
  • Great working environment and great prospects
Your Role as FOH Supervisor

We are looking for a talented and passionate Front of House Supervisor to take responsibility for the customer journey, ensuring their experience is second to none. Key duties include taking accurate orders, working closely with kitchen staff, ensuring payments and receipts are correct, and confidently recommending menu and drinks offerings.

Requirements
  • Previous leadership experience in a hospitality or customer-facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurized environment
  • A result-driven and ambitious individual keen to develop your career and your team