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Chief Engineer, Motor Engineering Services

2 months ago


Ipswich, Suffolk, United Kingdom CV Library Full time
Motor Engineering Manager Job Description

A new opportunity has arisen for a skilled Motor Engineering Manager to join a successful and growing Motor Engineering Services Company, serving multiple clients within the Motor Industry.

This is an exciting chance to take your Motor Engineering and Management experience into a brand new role, leading and developing a team of multi-skilled Motor Engineers, with responsibility for the day-to-day operations.

You will support the Engineering Director with both internal and external client management, interacting with all stakeholders including sub-contractors.

Our Client supports individuals on their learning journey and encourages career progression within the company, recognizing and rewarding high performance within the team.

Main Responsibilities:
  • Recruit, train, and develop new employees to meet business needs.
  • Ensure compliance with all company policies and procedures.
  • Conduct regular performance reviews of staff, providing coaching, counseling, and performance management as needed.
  • Problem-solve and deal with customer/client complaints in a professional manner.
  • Complete own Engineering jobs, utilizing technical expertise to establish the best repair method for damages in line with manufacturer guidelines.

To be successful in this role, you will demonstrate:

  1. Experience of Motor Engineering team management, with a proven track record of success.
  2. Strong Motor Industry knowledge and experience in Engineering, with a focus on problem-solving and customer satisfaction.
  3. Excellent complaint handling skills, with the ability to analyze and resolve issues effectively.
  4. MI reporting skills, with the ability to analyze data and provide insights to inform business decisions.

As a valued member of our team, you will enjoy a range of benefits, including:

  • Pension and life assurance, with a 5% employer contribution.
  • 25 days holiday (plus Bank Holidays) with options to buy additional or sell back days.
  • Financial support and rewards for study towards achieving professional qualifications and membership of professional bodies.