Food and Beverage Supervisor
4 weeks ago
At RBH Hospitality Management, we're seeking a skilled Food and Beverage Supervisor to join our team at Mercure Paignton. As a key member of our hospitality team, you'll be responsible for ensuring exceptional service standards are consistently upheld. Your duties will include supervising shifts, leading servers and host/hostesses, and upholding professional conduct in all guest interactions. You'll also be responsible for handling guest queries and complaints with professionalism and efficiency, and working to maximize sales by skillfully upselling our offerings. The ideal candidate will have great communication skills, training and coaching experience, and a passion for delivering outstanding hospitality experiences. We offer a competitive benefits package, including discounted hotel room rates, flexible working arrangements, and access to a range of training and career development opportunities. If you're passionate about delivering excellent service and thrive in a dynamic team environment, we'd love to hear from you.
Key Responsibilities:
- Supervise shifts and lead servers and host/hostesses to ensure exceptional service standards
- Uphold professional conduct in all guest interactions
- Handle guest queries and complaints with professionalism and efficiency
- Maximize sales by skillfully upselling our offerings
Requirements:
- Great communication skills
- Training and coaching experience
- Attention to detail
- Previous Food and Beverage Supervisory experience
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