Customer Service Expert

2 months ago


Harlow, Essex, United Kingdom B&Q Full time

About the Role

We're looking for a talented individual to join our team as a Customer Advisor. As a key member of our team, you'll play a vital role in delivering exceptional customer service and providing expert advice on home improvement projects.

Key Responsibilities

  • Provide expert advice on paint-mixing and cutting timber
  • Manage stock and maintain a visually appealing store display
  • Develop strong relationships with customers to understand their needs and preferences
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including a competitive salary, award-winning pension scheme, and access to training and development opportunities. We're committed to creating a diverse and inclusive workplace where everyone feels valued and supported.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including weekends and bank holidays
  • Passion for home improvement and a desire to learn and grow with our business

Why Work for B&Q?

We're a leading home improvement retailer with a passion for helping customers achieve their dreams. Our team is dedicated to providing exceptional customer service and creating a positive shopping experience. If you're looking for a challenging and rewarding role with opportunities for growth and development, we'd love to hear from you.



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