Quality Improvement Specialist

4 weeks ago


Whitchurch, Shropshire, United Kingdom One Care (BNSSG) C.I.C. Full time

About the Role

We are seeking a highly skilled and experienced Quality Improvement Specialist to join our team at One Care (BNSSG) C.I.C. as a General Practice Quality Advisor.

Job Summary

The successful candidate will be responsible for assisting GP surgeries to confidently undertake Care Quality Commission (CQC) inspections, ensuring compliance, enhancing practice operations, and fostering a culture of continuous improvement.

Key Responsibilities

  • Stay up-to-date with CQC standards and regulations and act as a point of reference for general practice.
  • Prepare and maintain comprehensive documentation to assist practice readiness for CQC inspections.
  • Advise on corrective actions and improvements, linking in with the rest of the ARQ team to adopt an holistic approach, to address both clinical and non-clinical areas for improvement.
  • Liaise with CQC inspectors on how this role can effectively support practices.
  • Develop and deliver training sessions for GP staff on various quality standards and best practices.
  • Provide ongoing support and education to GP staff on compliance and quality improvement.
  • Identify areas for improvement within practices, under the ARQ programme, and develop strategies to address them, which could include protocols, policies or identifying training needs.
  • Monitor the implementation of improvement plans, taking proactive steps to maintain traction and reinvigorate as needed, and evaluate their overall effectiveness.

About Us

One Care is the GP federation that represents and supports practices in Bristol, North Somerset and South Gloucestershire (BNSSG). We have 77 member practices across the area who provide healthcare for around 1 million patients. Our vision is to enable general practice to survive and thrive. We are a Community Interest Company, focused on delivering benefit for our practices.

What We Offer

  • A dynamic and supportive team environment.
  • Opportunities for professional development and career growth.
  • A chance to make a tangible impact on the quality of healthcare in general practices.

Person Specification

Essential

  • Strong organisational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using Microsoft Office Suite.
  • Attention to detail and a proactive approach to problem-solving.
  • Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence.
  • Able to use skills to encourage innovation and collaborative working.
  • To take responsibility for own professional development and maintain an appropriate level of registration (if needed).

Desirable

  • Knowledge of TeamNet and Practice Index.

How to Apply

Please refer to the attached job description for full details and application instructions.



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