Enterprise Solutions Architect

1 month ago

London, Greater London, United Kingdom Betterworks Full time
About Betterworks

Betterworks is a leading provider of goal-setting and performance management software solutions for large enterprises.

We support some of the world's largest organizations in achieving their goals and driving employee engagement.

The Opportunity

As a Program Architect at Betterworks, you will play a key role in delivering exceptional customer experiences and helping our clients succeed in their endeavors.

Your primary responsibility will be to manage multiple concurrent implementation projects from start to finish, working closely with customers to ensure successful roll-outs and adoption of our solution.

Key Responsibilities
  • Manage multiple concurrent customer implementation projects, including planning, design, and execution
  • Consult with customers on change management and develop tailored communication, training strategy, and technical integrations
  • Serve as a Subject Matter Expert on Corporate HR Performance programs, including goal-setting, recognition, feedback, Calibration, Engagement Surveys, and the BetterWorks platform
  • Support the Sales team by driving scoping discussions with prospects and owning the communication and value that BetterWorks Professional Services can bring to their HR initiatives
  • Closely manage project timelines, T&E, and scope to ensure on-time, on-budget project completion
  • Demonstrate cross-functional leadership to deliver exceptional services and make our customers successful
Requirements
  • 5+ years of experience in leading SaaS implementations for enterprise complex organizations, including building roll-out plans and consulting on change management
  • Experience in consulting, professional services, customer success, or related fields
  • Exceptional client management and communications skills
  • Ability to deliver key change management workshops to C-level leaders within large organizations
  • Proven track record of managing multiple concurrent projects with varying complexity levels
  • Project Management Certification is a plus
About the Role

This is an exceptional opportunity to join a fast-growing company that is transforming the way HR technology buyers think about goal setting, performance management, and employee engagement.

As a Program Architect at Betterworks, you will have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences and driving business results.

What We Offer

Betterworks offers a comprehensive benefits package, including flexible time off, parental paid leave policy, monthly internet stipend, flex days, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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