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Restaurant Supervisor

2 months ago


Whitechapel, United Kingdom som saa Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Som Saa. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to deliver outstanding results.

Key Responsibilities
  • Lead and manage a team of staff to deliver exceptional customer service and achieve sales targets
  • Ensure the efficient operation of the restaurant, including stock management, ordering, and inventory control
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the General Manager to achieve business objectives and implement company policies
  • Conduct regular team meetings and provide coaching and feedback to staff
  • Monitor and control labor costs, ensuring efficient use of staff resources
  • Maintain a clean and safe working environment, adhering to health and safety regulations
  • Develop and implement training programs to enhance staff skills and knowledge
Requirements
  • Minimum 1 year experience in a similar role, preferably in a fast-paced restaurant environment
  • Proven track record of leading a team to achieve sales targets and improve customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
  • Knowledge of restaurant operations, including stock management, ordering, and inventory control
  • Ability to work effectively in a fast-paced environment, with a high level of attention to detail
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a successful and growing company