Claims Resolution Specialist
2 months ago
Job Summary:
Employment Specialists Ltd is seeking an experienced Claims Resolution Specialist to manage a challenging caseload of complex and high-value Personal Injury claims. As a Claims Resolution Specialist, you will have the opportunity to apply your expertise to conduct thorough investigations into indemnity, liability, and quantum.
About the Role:
This is a permanent role that can be performed on a hybrid working basis, between your home and our office. As a Claims Resolution Specialist, you will be responsible for:
- Investigating and resolving high-value, complex, and strategically important claims to ensure they are properly reserved and settled at optimum cost.
- Establishing how and why events occurred and the legal liabilities that may arise.
- Obtaining all necessary evidence and relevant documentation.
- Corresponding with all parties to the case quickly and professionally.
- Obtaining medical or expert evidence and wage information where appropriate.
- Negotiating settlement where appropriate, in accordance with authority limits.
- Instructing and controlling defence solicitors, through to trial if necessary.
- Ensuring that costs are kept to a minimum.
- Providing structured feedback on any Personal Injury claim outcome where wider technical benefit is identified.
- Acting as a Technical Referral point to provide excellent claims handling advice and actively support the enhancement of the technical performance of the wider claims department.
Requirements:
To be a successful Claims Resolution Specialist, you will demonstrate:
- Proven experience and success in managing catastrophic or multi-track claims close to, or exceeding, £100k.
- Strong negotiation skills and the ability to effectively challenge where appropriate.
- Strong investigative skills.
- A good understanding of industry procedures, products, and services in the Insurance sector.
What We Offer:
Employment Specialists Ltd offers a competitive salary and benefits package, as well as opportunities for professional development and growth.
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