Cloud Operations Lead
3 days ago
We are seeking a highly skilled Cloud Operations Lead to oversee the delivery of our SaaS products and services.
The role may be suitable for hybrid working, allowing employees to balance office and remote work. Our full-time opportunity is 37 hours per week.
Our ideal candidate will possess expertise in managing multi-skilled teams and developing them to excel in their roles.
- We're a force for good - focusing on environmental and social impact
- We're experts by nature - always learning and developing to do things better
- We live and breathe it - putting our purpose at the heart of decision-making
- We're better together - understanding partnerships and inclusivity make us greater
- We keep evolving - pushing boundaries to make tomorrow better for our customers
This exciting opportunity allows you to step into a newly created post and shape its direction. We seek someone with leadership skills to empower a team to support SaaS products and services for our Directorate Stakeholders.
- Manage a team of Application/EUC Engineers and Analysts to provide specialist SME advisory services for our Microsoft and Power Platform Apps.
- Develop relationships with Vendors, Business Owners, and IT colleagues to ensure the effectiveness of the SaaS products supported.
The annual salary for this position is up to £63,719, which includes:
- An outstanding Civil Service pension with an average employer contribution of 27%
- Recruitment Retention Allowance (RRA) of £5,300 per annum
- Annual Leave starting at 27.5 days rising to 32.5 days after 5 years
- Experience in managing multi-skilled teams and developing them to excel in their roles
- Excellent communication and documentation skills
- Demonstrated knowledge of ITIL lifecycle elements and their application to service management
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