Front of House Team Member
3 days ago
Are you a warm and welcoming individual with a passion for health and wellness? Do you have excellent organisational skills and a customer-focused attitude? Bannatyne, a leader in the health and wellness industry, is seeking a Front of House Assistant to join our team.
About the Role:We are looking for someone who can provide exceptional customer service, manage spa bookings and appointments, and ensure a seamless experience for our guests. As a Front of House Assistant, you will be the first point of contact for our guests, setting the tone for their entire experience.
Key Responsibilities:- Greet and welcome guests with a friendly and professional demeanor.
- Manage spa bookings and appointments, ensuring a smooth scheduling process.
- Handle guest inquiries, providing information about spa services, treatments, and products.
- Process payments and manage the reception area efficiently.
- Assist with the promotion of spa services, special offers, and retail products.
- Ensure the reception area is clean, tidy, and inviting at all times.
- Coordinate with Spa Therapists and other staff to ensure seamless service delivery.
We're looking for someone with strong interpersonal and communication skills, a genuine passion for health and wellness, and excellent organisational skills. If you're a team player who is passionate about delivering exceptional customer service, we'd love to hear from you.
Why Bannatyne?Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives.
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