IT Account Manager

2 weeks ago


Southampton, Southampton, United Kingdom SF Recruitment (Nottingham) Full time
Job Title:
IT Account Manager

Location:
Hybrid role with the occasional customer visit

Salary:
£25,000 - £30,000 (Basic) + up to 15% Commission Scheme

Job Type:
Full-Time, Permanent

We are seeking a motivated and driven IT Account Manager to join a growing business based in Ripley, Derbyshire. In this role, it's essential that candidates have prior experience in the IT, SaaS, or technology sectors, as you'll be managing and growing client relationships in these fields. You'll identify new business opportunities and ensure customer satisfaction, while developing your career in a supportive and forward-thinking environment.

Key Responsibilities:
Manage and nurture relationships with existing clients within the IT/software development sectors
Identify and pursue new business opportunities
Collaborate with technical teams to ensure the delivery of high-quality services
Meet and exceed sales targets and performance KPIs
Provide excellent customer service and support to ensure client retention
Conduct onsite visits to client locations for face-to-face meetings
Deliver training seminars to clients, teaching them how to use the company's services or software programs
Provide ongoing support and guidance to ensure clients get the most from their software solution

Essential Experience:
Previous experience in the IT, SaaS, or tech industries is a must
Proven track record in sales, business development, or account management

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