Private Client Administrator
5 days ago
We are seeking an experienced Private Client Administrator (IFA) Specialist to join our team in London. This is a fantastic opportunity to work with a reputable organization, providing administrative support to our Private Client Director.
The successful candidate will have 1-2 years' experience in a relevant administration role within the independent sector of the financial services industry. They will be responsible for delivering high-quality client service, managing client information, and ensuring compliance with FCA and internal procedures.
The salary for this role is £28,000 - £35,000 per annum, depending on experience. If you have excellent IT skills, a good working knowledge of Excel, and strong communication skills, we would love to hear from you
Key Responsibilities:
- Organize and diarise meetings on behalf of the Private Client Director
- Work with the Private Client Director to prioritize tasks
- Field calls and email queries as appropriate and act on all non-technical queries
- Provide agendas and information requests prior to client meetings, if required
- Assist with the production of management information, as required by central teams
- Assist with general administration as required e.g. ad-hoc scanning and filing
- Client servicing and meeting preparation
- Use appropriate systems and processes to submit new business to providers
- Assist with the preparation of meeting packs for client meetings and Annual Suitability Reviews
- Prepare application forms and other documents for client signing or approval
- Liaise with product providers to ensure all applications are received and completed. Attend to outstanding requirements, keeping other members of the team informed as necessary
- Produce accurate client portfolio valuations and statements using Intelligent Office
- Complete and assist with trades and portfolio rebalancing, as required
- Assist with cash management control on client accounts (bonds, SIPPs, etc)
- Close plans correctly on Intelligent Office in a timely manner and ensure income expectations are settled, if relevant
Requirements:
- 1-2 years' experience in a relevant administration role within the independent sector of the financial services industry
- Demonstrable experience of delivering client service at the highest level
- Experience of using iO or equivalent back office system to perform a financial services or equivalent administrative role
- Excellent IT skills with a good working knowledge of Excel
- Excellent written and verbal communication skills with a high level of attention to detail
- Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances in order to effectively carry out the role
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