Assistant Shop Manager

1 month ago

Neath, Neath Port Talbot, United Kingdom Cancer Research UK Full time
About the Role

We are seeking a highly motivated and experienced Assistant Shop Manager to join our trading team at Cancer Research UK. As an ambassador for our charity, you will be responsible for supporting the shop manager and your team to maximise income through people, resources, and stock.

Key Responsibilities
  • Support the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
  • Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
  • Lead by example and provide excellent customer and supporter service.
  • Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
  • Create relationships with your local community and Cancer Research UK colleagues.
  • Support the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
  • Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.
  • Deputise for the shop manager in their absence.
Requirements
  • A working knowledge of what makes great customer service.
  • Experience of working in a lively and vibrant environment.
  • Adaptability in changing situations, including being able to work effectively independently.
  • Commercial awareness.
  • The ability to create relationships and communicate well.
  • And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
What We Offer

As a member of our retail team, you will be supported by a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

You can learn more about our fantastic retail teams on our website.

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