IT Service Delivery Head

3 weeks ago


Cardiff, Cardiff, United Kingdom Circle Group Full time
Job Description

We are seeking a highly experienced Senior IT Manager to join our team at Circle Group.

About the Role

The successful candidate will be responsible for delivering and managing day-to-day IT operations, being involved in IT strategy, maintaining high standards of IT service delivery, and safeguarding IT infrastructure.

Key Responsibilities:
  • Manage and mentor the IT professionals, including all managers and teams in Security, Service Delivery, and Service Desk.
  • Oversee the service desk to provide outstanding support to staff members across multiple offices in the UK.
  • Lead IT infrastructure, including security initiatives, to ensure robust and reliable systems.
  • Collaborate with senior management to understand and address urgent IT needs and develop a robust IT strategy.
Requirements:
  • Experience in a similar senior IT role.
  • Proven experience in managing an IT team in IT Service Management and IT Infrastructure.
  • Ability to manage cross-functional IT teams and develop those teams.
  • Excellent understanding of IT Service Management, Infrastructure, and Operations Management.
Salary and Benefits:

We offer a competitive salary between £50,000 - £62,000 plus excellent benefits.



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