Optical Care Consultant

3 weeks ago


Grays, Thurrock, United Kingdom Optical Express Full time
Customer Service Representative Job

We are seeking a highly skilled Patient Advisor to join our team at Optical Express. This is an excellent opportunity for someone who is passionate about delivering exceptional patient care and wants to be part of a company that is committed to excellence.

About the Company

Optical Express is committed to delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology.

About the Role

  • This role will involve building strong relationships with patients, ensuring regular communication prior to and following their treatment.
  • You will assist in patient consultations, scanning patients' eyes using state-of-the-art equipment as part of a full health check.
  • Accurately maintaining patient records will also be a key aspect of this role.

Your Requirements

  • A passion for providing world-class customer service is essential for this role.
  • Strong organisational skills and the ability to communicate clearly and articulately with a diverse range of people are also required.

What We Offer

  • A competitive salary of £24,000 per annum + Bonus
  • State of the art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme


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