Business Intelligence Researcher
4 days ago
We are seeking a highly skilled Business Intelligence Researcher to join our Customer Experience & Insight department in Bristol. This is an exciting opportunity for someone who wants to work with a leading company that helps businesses and individuals gain access to justice.
In this role, you will be responsible for identifying key drivers of change, developments, threats, and opportunities while continuously assessing market trends and our performance in the market. You will also help maintain an effective understanding of our Supplier survey strategies and ensure adequate alignment with business needs.
You will lead and coordinate customer research and communication testing to ensure we meet the requirements of Consumer Duty. Your skills will enable us to innovate and develop new strategies that meet the changing needs of our customers.
As a Business Intelligence Researcher, you will commission, manage, and carry out primary and secondary research projects. You will utilise your insights to inform innovation and strategy, ensuring that we remain competitive in the market.
We offer a comprehensive package of benefits, including 25 days holiday with the option to buy up to 5 additional days, a company pension scheme, group legal protection, inclusion in our health cash plan, salary sacrifice benefits, and access to our employee discounts hub.
The estimated annual salary for this position is around £45,000-£55,000 depending on experience, but it can go up to £60,000 based on qualifications and skills.
About Us:
ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. We pride ourselves on having an open, inclusive, and high-energy culture that encourages a fun working environment and places our customers at the heart of everything we do.
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