Director of Customer Success Strategy

4 weeks ago


London, Greater London, United Kingdom Revenue3 Full time
Revenue3 is a leading security company in the Web3 space, specializing in threat detection software across DeFi and Web3. We are seeking a Director of Customer Success to manage, build, and scale our post-sale customer success strategy. This is an exciting opportunity to join a ground-up initiative and work with innovative software in the cryptocurrency space.

**Key Responsibilities:**

• Manage, develop, and implement new customer success strategies to showcase best practices.
• Lead and grow the customer success team, with a focus on hiring and developing customer success managers.
• Create and ensure smooth customer onboarding, training, and implementation processes for long-term success.

**Requirements:**

• Leadership experience in managing a customer success team and building a team from the ground up.
• A track record of developing and coaching talent.

**About Revenue3:**

Revenue3 is a pioneering company in the Web3 space, dedicated to providing cutting-edge threat detection software. We are committed to building a strong presence across the U.S. and Europe, and we are seeking a talented individual to join our team.

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