Quality Improvement Officer

4 weeks ago

Chelmsford, Essex, United Kingdom Essex County Council Full time
Job Title: Provider Quality Improvement Officer

Essex County Council is seeking a highly skilled and experienced Provider Quality Improvement Officer to join our team. This is a fixed-term contract opportunity until 31st May 2025.

About the Role:

This role will be covering the Mid and North Essex area and will require the post holder to travel to various locations. The successful candidate will be responsible for ensuring that the Adult Social Care market adheres to regulatory and contractual requirements and provides a consultancy service to ensure contract management and quality improvement can be delivered.

Key Responsibilities:
  • Completing comprehensive assessments and producing reports.
  • Providing consultancy services to the Social Care market on how to improve the quality of their services to improve customer outcomes and experiences.
  • Working collaboratively with partners and stakeholders to maximise potential opportunities for quality improvement.
  • Identifying and challenging care delivery which falls below standards set, providing support to improve the quality-of-service provision.
  • Providing expert advice and support to providers during periods of Safeguarding activity.
  • Providing reports on expected standards of delivery across Essex to inform and support ECC's safeguarding responsibilities and duty of care.
  • Ensuring providers are compliant with all external regulation and contractual requirements to achieve required standards.
  • Utilising opportunities to identify best practice opportunities to learn lessons from others and build professional knowledge and expertise.
Requirements:
  • Educated to A Level equivalent or equivalent experience with evidence of continuing professional development.
  • Experience within a social care setting with evidence of ensuring quality of outputs in delivering service.
  • Strong communication skills and the ability to develop a rapport and engage with diverse groups of individuals.
  • Evidence a good understanding of quality standards, analysis, organisational development, and demonstrable practical application of these.
What We Offer:

Essex County Council is proud to be a Disability Confident Leader and is committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

We offer a competitive salary and a range of benefits, including a generous pension scheme and opportunities for professional development.

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