Senior Helpdesk Specialist

4 days ago


Tickton, United Kingdom CV-Library Full time

We are seeking an experienced Third-Line Support Engineer to join our forward-thinking IT team. As a key member of the team, you will be responsible for providing technical expertise and support to clients across various projects.

About the Role
  • You will be the primary point of contact for clients requiring complex technical solutions.
  • You will work closely with the IT Helpdesk Manager to ensure seamless project delivery.
  • A valid UK driving licence is essential for this role.

Key Responsibilities:

  1. Implementing and managing new project deployments, including server installations, SharePoint migrations, and Microsoft 365 migrations.
  2. Providing technical guidance and support to colleagues and clients throughout the project lifecycle.
  3. Ensuring timely completion of projects and maintaining high-quality standards.

The Package

The company offers a competitive salary of £35,000 - £38,000 per annum, a generous holiday allowance, and a company-contributed pension scheme.



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