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Hospitality Service Associate

2 months ago


Cranbrook, Kent, United Kingdom Shepherd Neame Full time

Join Our Team

Shepherd Neame is seeking enthusiastic part-time Hospitality Service Associates to become a vital part of our team. If you have a passion for customer service, enjoy engaging with people, and thrive in a dynamic environment, this role could be a perfect fit for you.

Located in a charming town, our establishment is renowned for its rich history and beautiful surroundings. With a legacy dating back centuries, we pride ourselves on providing a unique experience that combines traditional charm with modern comfort.

Your Role: As a Hospitality Service Associate, you will be instrumental in creating a welcoming atmosphere for our guests. Your friendly demeanor and commitment to excellent service will ensure that every visitor feels valued and appreciated.

No Experience? No Problem We welcome applicants from all backgrounds. If you are over 18 and possess the right attitude, we will provide you with the training necessary to succeed in this role.

What We Offer:

  • Competitive hourly wage
  • Opportunity to earn tips in addition to your base pay
  • Access to early wage withdrawal options
  • 25% discount on food and beverages at our venues
  • 25% discount on overnight stays at our hotels
  • Up to 40% off select items at our Visitor Centre Shop
  • Exclusive discounts and offers at various high street retailers
  • Access to a Workplace Mental Health Platform
  • Company pension scheme
  • Opportunities for career advancement within our organization
  • Flexible scheduling options

At Shepherd Neame, we embrace a modern approach to business while honoring our rich heritage. Our core values include:

  • Collaboration
  • Dedication and Enthusiasm
  • Genuine Engagement
  • Team Spirit

About Us:
Shepherd Neame is proud to be Britain's oldest brewer, with a history spanning over 300 years. As an independent family-run business, we operate an award-winning visitor center and a network of over 300 pubs and hotels across the region. Our diverse team of approximately 1,500 members is committed to delivering exceptional service and experiences.

We value diversity, equality, and inclusion at Shepherd Neame. We encourage applications from individuals of all backgrounds and strive to create a supportive environment where everyone can thrive.