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Project Engineer

1 month ago

Chippenham, Wiltshire, United Kingdom NEC Software Solutions Full time

Job Title: Project Engineer - Solutions Deployment

Job Summary:

We are seeking a highly skilled Project Engineer to join our team at NEC Software Solutions. As a Project Engineer, you will be responsible for deploying our software solutions into live operational service for our customers across the UK, Ireland, Europe, and beyond.

Key Responsibilities:

  • Build, commission, and upgrade NEC Software Solutions' bespoke Communication and CAD products into customer environments.
  • Fault find our product suite at both hardware and software levels.
  • Create, review, and update NEC Engineering documentation, including work plans, work instructions, and technical guides.
  • Work professionally with internal teams to coordinate activities and gather information required to complete tasks.
  • Travel extensively, including overnight stays, to customer sites as demand requires.
  • Provide technical and non-technical support to customers, requiring a professional and adaptable approach to communication and interaction.
  • Work in a team and potentially autonomously, with increasing levels of autonomy achieved over time.
  • Follow and adhere to NEC Software Solutions' processes and procedures.
  • Complete activities within set deadlines and report any difficulties in achieving delivery milestones.
  • Present a professional approach and attitude to all work undertaken.
  • Promote a clean working environment and adhere to Health and Safety practices, rules, and regulations.

Requirements:

  • Ideal education to HND/HNC level or relevant industry experience in a comparable role.
  • Experience in troubleshooting and problem-solving.
  • Good understanding of Microsoft Active Directory/Domain Architecture.
  • Proven experience in administering and working with Microsoft Windows 11, Windows Server up to 2022.
  • Proven experience in deploying Microsoft Windows and Server Operating Systems.
  • Proven experience in deploying Microsoft Windows Updates (WSUS).
  • Working knowledge of MySQL/MSSQL.
  • Proven knowledge and experience of virtualization environments (Hyper-V or VMware).
  • MS Business Applications experience, including Excel, Visio, and Word.
  • Excellent customer service skills.
  • Proven experience working to ITIL best practices.

Benefits:

  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
  • A Group Pension Plan.
  • A selection of flexible benefits to suit individual needs.

Additional Information:

  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
  • All offers are subject to satisfactory vetting, references, and occupational health checks.
  • Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.