Customer Service Representative

1 month ago


Plymouth, Plymouth, United Kingdom EE Full time
Why this role matters

We're looking for someone who enjoys solving problems and has a passion for technology. If you're a gamer or a tinkerer, you might be surprised at how your skills can be applied to a career in customer service.

As a member of our Broadband Technical Team in Plymouth, you'll be working with customers to resolve their broadband-related queries. Whether it's a simple router question or a more complex issue, you'll be there to support them every step of the way.

We don't require specific experience, but we do need someone who is naturally helpful, calm, and able to build relationships. We'll provide the training you need to succeed in this role.

What's in it for you?
  • A competitive starting salary of £23,504, rising to £24,064 after 8 months
  • Huge discounts on EE and BT products, including mobile and broadband
  • Support for career development and a range of benefits, including season ticket travel loan and volunteering days
  • Optional private healthcare and dental insurance

We're committed to creating a positive and supportive work environment, with a focus on flexibility and work-life balance. If you're looking for a challenging and rewarding role, we'd love to hear from you.



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