Duty Manager

2 days ago


Worcester, Worcestershire, United Kingdom Thelcswansea Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Thelcswansea Leisure Centre. As a key member of our management team, you will be responsible for ensuring the smooth operation of the centre, providing exceptional customer service, and leading a team of operational staff.

Key Responsibilities
  • To manage and support the day-to-day operations of the leisure centre, ensuring a high standard of cleanliness, safety, and customer satisfaction.
  • To lead, develop, and motivate a team of operational staff, promoting a positive and inclusive work environment.
  • To contribute to the business performance of the centre, analysing data and making informed decisions to drive growth and improvement.
Requirements
  • A minimum of 1 year's experience in a similar role, preferably in the leisure industry.
  • RLSS National Pool Lifeguard Qualification (training will be provided for those who do not already hold this qualification).
  • Excellent communication and leadership skills, with the ability to motivate and engage staff.
  • A passion for delivering exceptional customer service and driving business growth.
What We Offer
  • A competitive salary of £25,000-£30,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including discounted staff membership, incremental holidays, and an Employee Assistance Programme.
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a covering letter outlining your relevant experience and qualifications.



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