Community Insights Specialist

2 weeks ago


Gainsborough CP, United Kingdom Acis Group Full time
About Acis Group
We are committed to supporting people when they need us. As a key member of our business development team, you will play a vital role in delivering our corporate vision. Your responsibilities will include owning our Social Value reporting, challenging customer satisfaction data, and working with researchers and data partners to gain valuable insights.

Your Impact
You will be instrumental in measuring and celebrating our impact across communities. You will also help identify areas where we can make the biggest difference to people's lives, shaping services that meet community needs and sharing the impact we have made. This will involve developing positioning pieces, data insight stories, and social return on investment reports. Additionally, you will work with the communications team to celebrate our impact and enable colleagues to understand community needs. You will also lead on the development and delivery of internally led research pieces that help us gain valuable insights or drive new ideas. By doing so, you will contribute significantly to our growth strategy and ambitious targets. You will be adaptable and able to communicate complex information in a variety of ways, using dashboards, infographics, case studies, or strategic reports. You will be able to adapt key messages to suit a wide range of audiences and will be comfortable presenting numbers and analysis in different ways. You will also be responsible for managing and maximising income generated through our external supply chain. By leveraging relationships with procurement colleagues and contract managers, you will firmly establish, measure, and share the wider social value impact delivered through our suppliers. Furthermore, you will own the submission of award entries, ensuring these position us across sectors including housing, education, health, and communities. By bringing to the table evidencable impact, you will contribute significantly to our recognition and reputation as a leading provider of community-focused services. With your expertise, we will be able to tell the story from the data, communicating and celebrating our impact along the way.

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