Aerospace Aftermarket Customer Service Specialist

3 weeks ago


Belfast, United Kingdom Spirit AeroSystems Full time
About Spirit AeroSystems

Spirit AeroSystems is a leading manufacturer of aerostructures for commercial and business aircraft. With over 100 years of history, we are committed to building and supporting world-class aerostructures that meet the highest standards of quality and performance.

Job Summary

We are seeking a highly motivated and enthusiastic graduate to join our Aftermarket team in Belfast. As a key member of our team, you will be responsible for ensuring the timely delivery of aircraft components, communicating with customers, and identifying and approving suppliers.

Key Responsibilities
  • Collaborate with Aftermarket Engineering, Operations, Supply Chain, and Commercial teams to ensure timely delivery of aircraft components.
  • Communicate with customers on a variety of subjects relating to Spare Parts Supply, including schedule, contractual, and commercial issues.
  • Identify, select, and approve suppliers and be the first point of contact for all suppliers and subcontractors relating to our Aftermarket business.
  • Negotiate, contractual knowledge, and influencing.
Requirements
  • BSc/BA/LLB degree (minimum 2:2) in a Business-related discipline and a general understanding of Aerospace Aftermarket Customer Services business challenges and future opportunities.
  • Requirement to work 36 hours per week, five days a week in Belfast, Northern Ireland.
  • Demonstrable hands-on experience to complement theoretical/academic experience.
  • Positive, enthusiastic, and hardworking attitude combined with strong communication skills and a genuine interest in Aerospace as a career.
What We Offer
  • 36-hour working week (half-day Friday).
  • Generous holidays.
  • Range of flexible schedules.
  • Defined contribution pension scheme.
  • Generous life cover.
  • Company occupational sick scheme.
  • On-site Occupational Health department.
  • Employee assistance program.
  • Professional development and growth.
  • Coaching and mentoring.
  • Opportunity for advancement.
  • Free car-parking.
  • Enhanced maternity pay.


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