Facilities Senior Manager

4 weeks ago


Minehead, Somerset, United Kingdom Butlins Full time

About the Role

As a key member of the Resorts leadership team, you will be responsible for managing both internal teams and external service providers to ensure that planned and reactive works are completed to the highest standards. This includes all facilities at the resort, including entertainment venues, pools, restaurants, rides, and landscape areas. With an annual repairs and maintenance budget of c£3m, you will need to coordinate and control to deliver a prompt, efficient, and high-quality service. Ensuring the resort complies with all current statutory legislations, you will also be responsible for implementing processes and procedures to improve where necessary. You should be a strong advocate for your team's fulfillment at work, ensuring regular 's and PDP discussions to support their development and career with Butlin's. You will manage your budget closely, driving your team to deliver KPIs based on sales and costs in line with our business plan and reviewing this regularly to identify areas of opportunity and risk. This will also involve working closely with our Operational Teams to project guest demand and team requirements accordingly.

About You

We are looking for an experienced Head of Facilities or Senior Facilities Manager with an excellent operational knowledge in hard facilities management across a range of specialisms. You should have a credible background in a similar M&E infrastructure environment leading large teams that can deal with the day-to-day running of a busy resort. You will need to be able to lead, motivate, and engage your team, even at periods of high demand. You should also have the ability to manage multiple priorities and adapt quickly to changing requirements. With a mixture of permanent team and contractors, it's all about delivering excellent standards. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

About Butlin's

At Butlin's, we're all about fun, excitement, and adventure by the bucketload. For over 80 years, we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin's.



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